Teams + On-Call

A team is simply a group of users. Users from this group can go on-call to be notified of alerts.

Set an integrations destination to be a team to notify users currently on-call for a team of incoming alerts.

If no one is on-call for a team, no one will be notified. Make sure at least one person is always on call for a team.

Team row showing no one currently being on-call.

Join a Team

1. Click the Join Team button on the team row you wish to join.

   

   Join team button.
2. Click confirm on the dialog.

   

   Join team confirm dialog.

You are now a part of the team and can join the team's on-call.

On-Call

Join a Team's On-Call

1. You must have joined the team you want to be on-call for.

2. Click the blue phone button.

   

   Join on-call button.
3. Click confirm on the dialog.

   

   Join on-call confirm dialog.

You are now on-call for the selected team, and it will be displayed on the team.

Team row showing current on-call.

Leave a Team's On-Call

1. You must have joined a team's on-call if you want to leave on-call for that team.

2. Click the gray phone button.

   

   Leave on-call button.
3. Click confirm on the dialog.

   

   Leave on-call confirm dialog.